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Our customers don’t generally want a security system. What they really want is peace of mind – and that’s what we give them.
We have been supplying and installing security and protection systems into our customer's homes and businesses in London and the south east for nearly 25 years. During that time our expert security surveyors have met and advised thousands of homeowners and companies on the best ways to secure their properties.
Red Alert provides a range of intruder alarms, fire and smoke detection alarms, CCTV and access control systems as well as offering broader security advice.
Many of our customers have been with us since we started trading, coming back time and time again for upgrades, servicing and maintenance, or simply to ask for advice. That’s because we employ expert security surveyors, fully trained in all aspects of premises security.
Red Alert surveyors first meet the property owner or manager to understand their specific concerns before conducting a site survey to assess the level of risk. We provide a detailed specification to the customer, which includes simple security measures they can take themselves as well as advising them on the professionally installed system that best fits their needs.
We work closely with the police, fire authorities and insurance companies so understand the requirements needed to meet regulatory and insurance obligations.
With us you are in safe-hands.
The company has built its reputation and loyal customer base by delivering exceptional customer service.
Staff are trained to place customer service at the heart of everything they do and treating customers as individuals and not account numbers is central to this core belief. So whether it’s making sure that all incoming calls are personally answered or taking the extra time to reassure our customers on an out-of-hours call-out, we endeavour to be the very best we can.
Everything the company does is designed to deliver outstanding service to every single one of its many customers.
Established in 1993 by Clive Gawler who remains as MD today, Red Alert was initially set up to provide protection for agricultural, equestrian and listed properties.
The original premise, and one which from the very beginning set the company apart, was a desire to exceed customer expectations by delivering the best possible service.
23 years later the company has helped to secure many thousands of properties including domestic, commercial, industrial, education and healthcare premises.
In 2006, the company launched Red Alert Telecare Ltd, the initial remit was to undertake the installation and customer support for Tunstall telecare systems. Telecare systems manage risk and support independent living through the installation of sensors around the home, which detect possible problems such as smoke, gas, flooding or a person falling over. Nowadays Red Alert Telecare supports and installs the top telecare and telehealth products from a diverse range of manufacturers.
Red Alert Telecare has built a strong reputation within the care sector. Working with partners such as Argenti and Philips, it currently undertakes installation and support for a third of London Boroughs and in 2015 was awarded the total telecare assessment and installation project for the Hampshire County Council.
Red Alert Ltd, 3 The Courtyard, Orbital Park, Ashford, Kent, TN24 0SY
01233 501999
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